This Privacy Policy describes how Western Ground Improvement, Inc. collects, uses, and protects information you provide when visiting this website or submitting a form.
Information We Collect
We collect personal information you voluntarily submit through our contact and project assessment forms. This includes your name, company name, job title, phone number, email address, project location, and any project details you share in the message field.
We also collect standard technical data through analytics tools, including your IP address, browser type, device type, and pages visited.
How We Use Your Information
We use your information to respond to your inquiry, provide a project assessment, follow up on project opportunities, and improve our website and services. We do not sell your personal information to third parties.
SMS and Text Message Communications
We collect phone numbers and SMS consent status when you submit a form on our site. We use this information only to send the messages you consented to receive.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.
Information may be shared with subcontractors and service providers who support our business operations, such as customer service or communication platforms. All other use cases exclude text messaging originator opt-in data and consent. You can opt out at any time by replying STOP to any message we send.
Cookies and Tracking
This site may use cookies and similar technologies for analytics purposes. You can disable cookies in your browser settings, though some site features may not function as expected. We use Google Analytics or similar third-party analytics tools which may collect usage data under their own privacy policies.
Third-Party Services
We may share your data with third-party service providers who assist with website hosting, analytics, and email delivery. These providers are contractually required to protect your data and may not use it for their own purposes.
Data Access and Deletion
To request access to, correction of, or deletion of your personal data, contact us at ken@westerngroundimprovement.com or call (949) 677-6553.
Your California Privacy Rights (CCPA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- The right to know what personal information is collected and how it is used.
- The right to request deletion of your personal information.
- The right to correct inaccurate personal information.
- The right to opt out of the sale or sharing of your personal information.
- The right to non-discrimination for exercising any of these rights.
Western Ground Improvement does not sell or share personal information with third parties for monetary consideration.
To submit a privacy request, please email ken@westerngroundimprovement.com or call (949) 677-6553. Western Ground Improvement will respond to verified requests within 45 days as required by California law.
Contact
Western Ground Improvement, Inc., 209 Avenida Del Mar, Suite 201B, San Clemente, California 92672.